For salons & spas

Salons & Spas customers choose on rating before they choose on anything else.

Enquiries arrive while every stylist is with a client, and an unanswered message becomes a booking somewhere else. Cresta answers every enquiry the moment it lands, asks for the review once the work is done, and puts your salon in front of the people already looking.

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A salon at work

What this looks like for a salon

Shared inbox — WhatsApp
Do you have anything available Saturday for balayage, and roughly what does it cost?evenings
Thanks for getting hold of us — yes, we can help. What time suits you for a quick call to get the details?Cresta replied in 8 seconds
★★★★★
Answered straight away and sorted it out properly.posted to Google
  • Who's messagingSomeone booking an appointment for the weekend.
  • When they messageTypically evenings, and the two days before the weekend — usually when you can't get to the phone.
  • What a job is worthR350–R2 800 per appointment, which is what a missed enquiry costs.
  • What decides itSalons & Spas customers choose on rating before they choose on anything else.

Why the fast ones win

What happens to an enquiry while nobody answers

Questions people actually ask

How can a salon get more bookings?

Answer enquiries while the team is busy with clients. Most salon enquiries arrive during working hours when nobody is free to reply, and the customer simply messages the next salon on the list.

How do salons get more reviews?

Ask once, shortly after the appointment, on WhatsApp. Salons have unusually high review conversion because clients leave happy and have their phone in hand.

Salons & Spas by city

Local pages with the competitor picture in each metro.

Get more salons & spas work without spending more on ads.

Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.

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